first cloud application
Because most of its applications are still on-premise, we worked with Malakoff Humanis to create a cloud CIAM solution capable of onboarding more quickly, innovating more easily and scaling more efficiently, all with a lower TCO and less technological risk. Cost was a major factor, which led Malakoff Humanis to move to their first cloud application.
In addition, we guarantee data residency in Paris as part of our solution’s out-of-the-box features. This was another important factor for Malakoff Humanis.
an insurer on the move
As a major player in French supplemental social welfare, Malakoff Humanis offers individual and collective insurance services. The insurer offers services to industries and companies as well as individual employees and retirees to protect their health capital and optimise their social protection. Malakoff Humanis went through a large merger in 2019 and is constantly working on improving its services across multiple brands.
To enhance their online services, sustain growth and fuel upsell opportunities, Malakoff Humanis wanted to implement a central and secure login and authentication experience for all its current and future brands. Their most important requirements were to offer a 100% available, frictionless online customer journey as well as GDPR-compliant access to personal data and consent management. Because of their large number of customers, Malakoff Humanis needed a Customer Identity and Access Management (CIAM) solution that could easily scale up to millions of users. They teamed up with OneWelcome to implement a system that meets all these needs.
