part 2: omni-channel success in retail: achieving smooth, consistent customer journeys, regardless of channel 

June 6th, 4pm CEST

What exact strings must retailers pull in order to achieve true omnichannel success?

Even after a decade in the spotlight, Omnichannel is the buzzword that maintains its relevance – year after year. Partly, because several organizations are still trying to get to it right in a landscape where it’s an absolute must.

So, what can be done to create those fluid, consistent and 100% hassle-free shopping experiences that customers demand?  

This is where digital identity comes in to play.

Join us for an all-round session where leading experts discover how global retailers can finally achieve – and harness significant value – from delivering a unified customer experience, across the board.  

In this session, the 2nd in our Retail Identity Lab series, identity experts Haider Iqbal and Martin Otten come together in a hands-on discussion, specifically developed to help retailers thrive in an identity-first landscape.  

Join and learn how to: 

• Achieve ongoing channel and brand consistency across the board 
• Unify customer identities across your sub-brands and improve personalisation 
• Create a fluid customer experience from one channel to the next 
• Balance security and CX 
• And ultimately, why digital identity is key to omnichannel success in retail  

FEATURED SPEAKERS:

    Haider Iqbal
    Director IAM Product Marketing,
    Thales

    Martin Otten
   Director Sales North EMEA, Thales

Register today to reserve your seat!