Terms of Use

terms of use

These Terms and Conditions of Use (the ‘Terms of Use’) apply solely to websites owned or operated by OneWelcome BV (‘OneWelcome’), under which but not limited to www.onewelcome.com, and all associated sites that link to www.onewelcome.com by OneWelcome, its subsidiaries and affiliates, including any other (International) OneWelcome site (collectively, the ‘Site’). The Site is the property of OneWelcome.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, YOU SHOULD NOT CONTINUE TO USE THE SITE.

OneWelcome reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, OneWelcome grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.

Content

Text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (‘Content’), contained on the Site are owned, controlled or licensed by or to OneWelcome, and is protected by trade dress, copyright and trademark laws.

Except as expressly provided in these Terms of Use, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including ‘mirroring’) to any other computer, server, Web site or other medium for publication or distribution or for any commercial enterprise, without OneWelcome’s prior written consent.

You may use information on OneWelcome’s products and services (such as data sheets, knowledge base articles, and similar materials) purposely made available by OneWelcome for downloading from the Site without requirement for leaving personal information, provided that you (1) not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer, blog, article, or broadcast it in any (social) media, (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents.

Submission of Ideas

OneWelcome appreciates your comments and feedback about our site, products and services (‘Comments’). Please do not send OneWelcome any unsolicited creative ideas, suggestions, or materials, including but not limited to creative artwork, samples, feedback, data, answers, questions, comments, suggestions, plans, ideas for new products, promotions, product names, advertising campaigns, technologies or processes (‘Ideas’).

The Comments and Ideas that you may submit shall in no way prevent the purchase, manufacture or use of similar products, services, plans and ideas by OneWelcome for any purpose whatever. OneWelcome makes no assurances that your Comments and Ideas will be treated as confidential or proprietary. OneWelcome shall be free to copy, use, modify, disclose and distribute of your Comments and Ideas without restriction for any purposes whatsoever, commercial or otherwise, without compensation to you.

Purchases: Other terms & conditions

Additional terms and conditions may apply to purchases of services and to specific portions or features of the Site, including, promotions or other similar features, all of which terms are made a part of these Terms of Use by this reference. You agree to abide by such other terms and conditions. If there is a conflict between these Terms of Use and the terms posted for or applicable to a specific portion of the Site or for any service offered on or through the Site, the latter terms shall control with respect to your use of that portion of the Site or the specific service.

OneWelcome’s obligations, if any, with regard to its services are governed solely by the agreements pursuant to which they are provided, and nothing on this Site should be construed to alter such agreements or to be regarded an agreement by itself.

OneWelcome may make changes to any services offered on the Site, or to the applicable prices for any such services, at any time, without notice. The materials on the Site with respect to services may be out of date, and OneWelcome makes no commitment to update the materials on the Site with respect to such services.

Links to other sites and to the OneWelcome site 

This Site may contain links to other independent third-party Web sites (‘Linked Sites’). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under OneWelcome’s control, and OneWelcome is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.

You may link to the OneWelcome Site, subject to the following guidelines, from which you may only deviate after prior written consent by OneWelcome:

  • You must link only to the OneWelcome homepage, and not to pages within the site itself.
  • The OneWelcome link must not appear connected to any other logos and graphics.
  • The OneWelcome link must not be used in any way that implies an endorsement by OneWelcome of any third party or their product or service.
  • You may only use a text hyperlink, and no use of the OneWelcome logo or OneWelcome artwork or graphics is permitted.
  • The OneWelcome name must not be associated with unfair, deceptive or libellous advertising or commentary or used in any way that will tend to injure or compromise OneWelcome’s professional reputation and corporate identity and policies.
  • Your text hyperlink must include the following company name: OneWelcome. No stylisation is permitted.

Disclaimer of endorsement

Reference herein to any products, services, processes, hypertext links to third parties or other information by trade name, trademark, manufacturer, and supplier or otherwise does not constitute or imply its endorsement, sponsorship or recommendation by OneWelcome. Product and service information is the sole responsibility of each individual vendor. OneWelcome encourages you to be aware when you leave our site and to read the terms and conditions and privacy statements of each and every web site that you visit. We are not responsible for the practices or the content of such other web sites.

Your use of the site

You may not use any ‘deep-link’, ‘page-scrape’, ‘robot’, ‘spider’ or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. OneWelcome reserves the right to bar any such activity.

You may not attempt to gain unauthorised access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any OneWelcome server, or to any of the services offered on or through the Site, by hacking, password ‘mining’ or any other illegitimate means.

You may not probe, scan or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Site, or any other customer of OneWelcome, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site.

You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or OneWelcome’s systems or networks, or any systems or networks connected to the Site or to OneWelcome.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person’s use of the Site.

You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to OneWelcome on or through the Site or any service offered on or through the Site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

You may not use the Site or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of OneWelcome or others.

Username and passwords

If you access the site anonymously, you may do so as a visitor and will not be required to create a user name. However, in order to access certain services on the site, you will be required to provide specific information. All information about you must be truthful, and you may not use any aliases or other means to mask your true identity. You are responsible for the security of your user name and password and will be solely liable for any use or unauthorised use under such user name and password. We may suspend or terminate your user name and password at any time with or without notice.

Trademark & Copyright

OneWelcome is a registered trademarks of OneWelcome BV, the OneWelcome service and product names in this Site, and the other trademarks, logos, and service marks (collectively the ‘Trademarks’) used in this Site are the property of OneWelcome or their respective owners. Nothing contained in this site should be construed as granting by implication or otherwise, a license or right of use of OneWelcome or any other Trademark displayed in the site without the prior written permission of OneWelcome or its respective owner.

Copyright © 2019-2024 OneWelcome BV. All rights reserved.
OneWelcome BV, Soesterweg 300e / 310e, 3823 BH Amersfoort, The Netherlands.

Disclaimer

ONEWELCOME DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN ‘AS-IS’ AND ‘AS-AVAILABLE’ BASIS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. ONEWELCOME CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. ONEWELCOME DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ONEWELCOME DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTY IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY ONEWELCOME SERVICES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST ONEWELCOME FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorised access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

OneWelcome reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

Limitation of liability

Except where prohibited by law, in no event will OneWelcome be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if OneWelcome has been advised of the possibility of such damages.

If, notwithstanding the other provisions of these Terms of Use, OneWelcome is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Site or any Content, OneWelcome’s liability shall in no event exceed the greater of (1) the total of any subscription or similar fees with respect to any service or feature of or on the Site paid in the six months prior to the date of the initial claim made against OneWelcome, or (2) € 10.000 (ten thousand euro). Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you.

Indemnity

You agree to indemnify, defend and hold harmless OneWelcome, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, from and against any and all 3rd Party claims, demands, loss, liability, claims or expenses (including attorneys’ fees), made against OneWelcome due to or arising out of or in connection with your use of the Site.

Governing Law & Dispute resolution

You agree that all matters relating to your access to or use of the Site, including all disputes, will be governed by the Laws of the Netherlands.

Any claim under these Terms of Use must be brought within 6 (six) months after the cause of action arises, or such claim or cause of action is barred. No recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to costs and attorneys’ fees.

In the event of any controversy or dispute between OneWelcome and you arising out of or in connection with your use of the Site, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to mediation by a Dutch NMI certified mediator. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable Law.

Violation of these terms of use

OneWelcome may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) OneWelcome’s rights or property, or the rights or property of visitors to or users of the Site, including OneWelcome’s customers. OneWelcome reserves the right at all times to disclose any information that OneWelcome deems necessary to comply with any applicable law, regulation, legal process or governmental request. OneWelcome also may disclose your information when OneWelcome determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You acknowledge and agree that OneWelcome may preserve any transmittal or communication by you with OneWelcome through the Site or any service offered on or through the Site, and may also disclose such data if required to do so by law or OneWelcome determines that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce these Terms of Use, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of OneWelcome, its employees, users of or visitors to the Site, and the public.

You agree that OneWelcome may, in its sole discretion and without prior notice, terminate your access to the Site and/or block your future access to the Site if we determine that you have violated these Terms of Use or other agreements or guidelines which may be associated with your use of the Site. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to OneWelcome, for which monetary damages would be inadequate, and you consent to OneWelcome obtaining any injunctive or equitable relief that OneWelcome deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies OneWelcome may have at law or in equity.

You agree that OneWelcome may, in its sole discretion and without prior notice, terminate your access to the Site, for cause, which includes (but is not limited to) (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the Site or any service offered on or through the Site, or (4) unexpected technical issues or problems.

If OneWelcome does take any legal action against you as a result of your violation of these Terms of Use, OneWelcome will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to OneWelcome. You agree that OneWelcome will not be liable to you or to any third party for termination of your access to the Site as a result of any violation of these Terms of Use.

Void where prohibited

OneWelcome administers and operates the www.onewelcome.com Site from its location in Amersfoort, the Netherlands. Although the Site is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Site are available to all persons or in all geographic locations, or appropriate or available for use outside the European Union. OneWelcome reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Site is void where prohibited. If you choose to access the Site from outside the European Union, you do so on your own initiative and you are solely responsible for complying with applicable local laws.

Miscellaneous

You may not use or export or re-export any Content or any copy or adaptation of such Content, or any product or service offered on the Site, in violation of any applicable laws or regulations, including without limitation European Union export laws and regulations.

If any of the provisions of these Terms of Use are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms of Use, so that these Terms of Use shall remain in full force and effect.

These Terms of Use constitute the entire agreement between you and OneWelcome with regards to your use of the Site. Other than as provided in a purchase agreement you enter into with OneWelcome, OneWelcome will not accept any counter-offers to these Terms of Use, and all such offers are hereby categorically rejected.

OneWelcome’s failure to insist on or enforce strict performance of these Terms of Use shall not be construed as a waiver by OneWelcome of any provision or any right it has to enforce these Terms of Use, nor shall any course of conduct between OneWelcome and you or any other party be deemed to modify any provision of these Terms of Use. These Terms of Use shall not be interpreted or construed to confer any rights or remedies on any third parties.

OneWelcome provides access to OneWelcome international data and, therefore, may contain references or cross references to OneWelcome products, programs and services that are not announced in your country. Such reference does not imply that OneWelcome in your country intends to announce such products, programs or services.

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